What is Salesforce & its advantage, CRM

Salesforce.com


Salesforce is a company which provides a web based tool called Salesforce.

Salesforce by follows the Cloud Computing approach, providing SAAS and PAAS 

SAAS: Providing Sales, Marketing and Call Center applications as a service 
PAAS: Providing Force.com platform in which we can develop Apex (Programming language similar to Core Java) and Visualforce (Mark up language similar to HTML) logic. 

Advantage or Why SFDC? – 


  1. It is a Number one on demand CRM. 
  2. Force.com platform – Reduce development cost. We can deliver applications in very short time. 
  3. App Exchange – It is very good market place to sell our custom applications and to buy applications from App Exchange. 
  4. It is available on cloud – No need to install any software and No hardware required.
  5. Software Licence – we does not need to buy like in dot.net, java or oracle We need licence as we required 
  6. Database License – database software also required licence here we doesnot need to buy We need licence as we required 
  7. Secuiry – The salesforce is responsible for external security. 
  8. Maintenance – we doesnot need to maintain the hardware and server, salesforce is responsible for that.
  9. Support – Salesforce is responsible 
  10. Upgradation – three times in a year upgrade (Winter, Spring, Summer) automatically without extra charge
  11. Time – very short time we developed application (fast development)

About salesforce company 

It is global cloud computing company headquatered in san francisco and california through best known for its customer relationship management 

Founded -1999 
Founder – Mark Benioff (chairmen and CEO) Parker Harris (executive VP of technology 

Head quarter – San Franscisco & California



What is CRM? 


CRM is a model used to manage organization interactions like phone calls, Emails, Meetings and Social media with customers and prospects penetrating to Sales, Marketing and Support.

          Now salesforce is very hot technology in IT industry and more job opportunities available on salesforce. Here in this site I am sharing concepts of salesforce, How to learn salesforce, How to prepare for interviews. 

          Salesforce.com also known SFDC.

1 comment:

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